Eldorado Park Crisis Centre i

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The Eldorado Park Family Crisis Centre is one of Soweto's oldest community crisis organisations, established in 1989 in response to the acute vulnerabilities of Eldorado Park, Kliptown, and the surrounding informal settlements — communities widely recognised as under-serviced and high-need, with elevated rates of child abuse and neglect, substance abuse, school dropout, HIV/AIDS, and teenage pregnancy. Operating from 4062 Main Road, Eldorado Park, and serving a catchment area of approximately 550,000–600,000 people across one of Johannesburg's most densely populated and historically marginalised areas, the Centre is a deeply rooted community institution with over 35 years of service. It is a named participant in Eldorado Park's active anti-GBV network — confirmed as a stakeholder in the November 2025 community GBV shutdown organised in solidarity with the national Women for Change campaign. While the website provides limited programme detail, the Centre works in partnership with local schools and community structures, focuses on mitigating the effects of poverty on children and families, and is most directly relevant to survivors dealing with child abuse, neglect, and the intersection of poverty, substance abuse, and family crisis. Contact the Centre directly at 011 342 2264 or crisiscenter@mweb.co.za for current services and access.

Children & Youth Crisis Services Family Services GBV Support Health & HIV/AIDS

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Contact & Location

: 4062 Main Rd, Eldorado Park, Soweto, 1811, South Africa
: 011 342 2264
0119460391
: crisiscenter@mweb.co.za / info@epwf.org.za
: http://eldoradoparkcrisiscenter.com/

Opening Hours

Opening hours not available. Contact the organisation directly.

Google Rating

3.4

(10 reviews)

About

The Eldorado Park Family Crisis Centre has been serving one of Johannesburg's most challenging communities since 1989 — making it one of the oldest continuously operating crisis organisations in the greater Soweto area. Eldorado Park is a historically Coloured township on the southern boundary of Soweto, established under apartheid's Group Areas Act in 1965, and surrounded on multiple sides by informal settlements. The combined population of Eldorado Park, Kliptown, and their surrounding informal settlements is estimated at 550,000–600,000 people — an area the Centre's own documentation describes as "widely recognised as under-serviced and disadvantaged."

The crisis context the Centre was founded to address — child abuse and neglect, substance abuse, HIV/AIDS, poverty, school dropout, teenage pregnancy — remains acute. These are not separate problems but a tightly interlocked system of harm that the Centre has spent 35+ years navigating alongside families in the community.

Community Role and GBV Engagement

While the Centre's founding mandate centred on children and families in poverty and the HIV/AIDS pandemic, it is a recognised actor in Eldorado Park's broader community safety and GBV ecosystem. In November 2025, when the Eldorado Park Community Interventions Team organised a community GBV shutdown in solidarity with South Africa's national Women for Change campaign — gathering outside Eldorado Park SAPS to honour victims and demand action — the Eldorado Park Family Crisis Centre was named among the confirmed stakeholders, alongside SAPS, the NPA, faith-based organisations, the Community Policing Forum, SANCA, the Hadassah Centre for Women, and others. This places the Centre within the active local GBV response network.

Community Context

Eldorado Park and Kliptown face intersecting challenges that are among the most severe in urban Gauteng: extreme poverty, high unemployment, widespread substance abuse (particularly methamphetamine/tik and mandrax), gang activity, and rates of domestic violence and child abuse that consistently feature in local news and SAPS crime statistics. The Centre's 35-year presence means it has institutional memory of families across generations — and a rootedness in the community that newer or externally-funded organisations cannot replicate.

Who to Contact

The Centre's website provides limited programme detail. Survivors, caregivers, or professionals seeking services should contact the Centre directly to confirm current programmes, operating hours, and referral pathways.

Eldorado Park Family Crisis Centre: 4062 Main Road, Eldorado Park, Soweto, Gauteng. Phone: +27 11 342 2264. Email: crisiscenter@mweb.co.za. Website: eldoradoparkcrisiscenter.com. Established 1989.